Frequently asked questions.

Does Ironwood accept my insurance?

We are credentialed with most major insurances to include:

  • BCBS of Texas

  • Cigna

  • Aetna

  • Optum

  • TriCare West

  • Magellan

  • Baylor, Scott, & White

  • TriWest VA

  • … more to come (Don’t see yours here? Reach out to us and we can verify)

Does Ironwood provide medication management?

Currently we provide medication management through Journey Medical. Ironwood also partners with other providers in the community to provide referrals and collaborative care if medication is needed.

Do I need a diagnosis to start therapy?

No. A formal diagnosis is not required to begin therapy. We meet you where you're at and work together to set goals for healing and growth.

Is therapy confidential?

Yes. Everything discussed in therapy is confidential, with a few legal exceptions (e.g., risk of harm to self or others, abuse reporting obligations).

Ketamine Assisted Psychotherapy (KAP)

Ketamine-Assisted Psychotherapy (KAP) is a holistic modality in which ketamine is used as a complement to psychotherapy to help eligible patients experience more frequent breakthroughs and sustained improvement in symptoms. We take on the psychotherapy portion of the experience, while Journey Clinical’s medical team supports you on all medical aspects. This includes determining eligibility, developing a custom treatment plan, prescribing the medicine and monitoring outcomes. Ketamine is a legal, safe and effective medicine used to treat a variety of mental health conditions, including depression, anxiety and PTSD.  Ketamine has rapidly-acting antidepressant and mood-enhancing effects, which can begin to take effect within 1-2 hrs. after treatment and last for up to 2 weeks.  It works by blocking the brain’s NMDA receptors as well as by stimulating AMPA receptors, which are thought to help form new synaptic connections and boost neural circuits that regulate stress and mood.  Ketamine has also been shown to enhance overall neuroplasticity for lasting symptom improvement.